(PDF) 100k
The accreditation program consists of twenty-three requirements and accompanying checklist items and interpretative material for each requirement.
The interpretative material provides background information, highlights key issues and, if necessary, addresses state variations. For most requirements there are other reference sources given for your use such as state education safety guidelines and occupational health and safety web sites.
Templates are provided for all requirements to guide campsites and providers through the accreditation process, minimise the amount of repetitive work and assist with the critical cross-referencing.
All of this material is available on a CD-ROM.
| Requirements and Checklist Items (October 2003) |
(PDF) 100k |
1. Hygiene And
Building
Requirement:
Buildings and services are safe and suitable for their intended
use.
Checklist:
1.1 There is written evidence from a qualified environmental
health officer, or state equivalent, stating that accommodation, ablution
facilities, food preparation, dining areas, water supply, swimming pools and
food safety program (if applicable) satisfy the relevant authority.
1.2 There
is written evidence from a qualified building inspector, building surveyor or
state equivalent, stating that the buildings are constructed and maintained in a
manner which ensures the general health, safety and amenity of the campsite, in
particular in terms of:
* building construction and maintenance
standards
* safety, amenity and hygiene
* adequate toilets
* adequate
bathing facilities
* distance to exits
* hardware and latch systems
*
glass doors and windows
* provision and location of firefighting
equipment
* smoke detectors
* swimming pools.
1.3 There is written
evidence that fire service installation and maintenance is undertaken by a
qualified authority.
1.4 Smoke detectors are installed and maintained
according to fire authority requirements.
2. Gas
Appliances
Requirement: Water, space-heating and cooking appliances and
fittings are safe.
Checklist:
2.1 There is
written evidence from a suitably qualified tradesperson indicating each
appliance and plumbing fixtures and fittings are safe and properly
maintained.
2.2 Heating units are guarded against accidental burning to
campers.
3. Electrical Installations And
Fittings
Requirement: Electrical wiring,
fittings and appliances are safe.
Checklist:
3.1 There is written
evidence from a qualified electrician indicating that all electrical systems and
appliances are safe and properly maintained.
4. Campers With
Disabilities
Requirement: The campsite has
been assessed for use by people with disabilities.
Checklist:
4.1 Written evidence
is provided that the campsite has assessed all facilities and grounds for
suitability and accessibility for people with disabilities.
5. Statement
Of Campsite Policy
Requirement:
Knowledge of the business is incorporated into sound business
practices.
Checklist:
5.1 There is a description of:
* the campsite's purpose and
objectives
* the current management structure, including ownership, leasehold
or committee of management
* current and potential user groups, including
campers with special needs
* site plan
* accommodation, dining and
recreation facilities
* activities and equipment provided by the
campsite
* the environmental and other attractions accessible from the
campsite.
5.2 There is evidence that the campsite holds the necessary
business registrations, certificate of incorporation, licences and
permits.
5.3 There is evidence that there are sound written procedures for
day-to-day operations including:
* financial management and record
keeping
* recording procedures which link financial transactions to their
respective bookings
* delivering a quality service, including cleaning and
maintenance
* collecting and analysing customer feedback
* responding to
written and verbal complaints
5.4 Evidence is provided that advertising and
other promotional and descriptive material is a true representation of the
campsite.
5.5 A commitment to good environmental practices is
demonstrated.
5.6 There is evidence that strategic planning, including a SWOT
analysis, or similar, and market research, has been used to produce a business
and marketing plan with specific actions, including budgets.
6. Hire Agreement And Booking
System
Requirement: A hire agreement and
recording system is used for all bookings.
Checklist:
6.1 There is a
written hire agreement, incorporating industry accepted booking
principles.
6.2 There are procedures to avoid double-booking, including the
recording of tentative and actual bookings with dates and
times.
7. User Information
Register
Requirement: Campsite users are
recorded in a register.
Checklist:
7.1 There is a
register recording the user group name and address, arrival and departure dates
and times, and a list of camper names.
8. Insurance
Policies
Requirement: Voluntary worker,
public liability and workers' compensation cover is
provided.
Checklist:
8.1 There is insurance cover for each volunteer worker
utilised.
8.2 There is public liability insurance at least to the amount
recommended by the camping industry's insurance broker.
8.3 There is workers'
compensation insurance for employees.
8.4 Contractors have adequate public
liability insurance.
9. Illness
And Injury Register
Requirement:
Illness and injury to campsite staff or campers is recorded in a
register.
Checklist:
9.1 There is an illness and injury register which conforms to
authority requirements and industry practice.
10. Campsite
Staff Information Register
Requirement: Campsite staff details are recorded in a
register.
Checklist:
10.1 There is a register of staff, including volunteers, providing
relevant personal and employment details.
11. First-Aid For Campsite
Staff
Requirement: First-aid obligations
for campsite staff are met.
Checklist:
11.1 There is a copy
of the current code of practice for workplace first-aid.
11.2 There is
written evidence of a first-aid assessment (see code).
11.3 First-aid kits
for campsite staff are provided at placarded locations around the campsite
including in each campsite vehicle.
11.4 Staff who are qualified to
administer first aid are identified.
12. Staff Employment
Requirement: Campsite staff are employed
in accordance with authority requirements.
Checklist:
12.1 There is
documented evidence that staff are employed according to authority
requirements.
12.2 Police checks are conducted on all campsite staff.
12.3
There are documented policies in place detailing the appropriate behaviour of
campsite staff and contractors towards campers and staff.
13. Register Of Vehicles And
Drivers
Requirement: Vehicles and drivers
are recorded in a register.
Checklist:
13.1 A written
register records all registered and unregistered vehicles, and all drivers used
by the campsite.
13.2 A record is kept of vehicle insurance cover.
13.3
There is a record of vehicle maintenance and withdrawal from service.
13.4
There is a record of vehicle operating limitations: licences required, weight
and seating limits.
13.5 There is a record of staff approved to drive
vehicles, including their licence qualifications and
endorsements.
14. Vehicle
Operating Procedures
Requirement:
Vehicles used to transport campers are safe.
Checklist:
14.1 There are
written procedures covering safe use of vehicles - horse-drawn vehicle, car,
bus, 4WD, tractor, over snow vehicle, watercraft, or other vehicle operated
under power.
14.2 There are written procedures for providing passenger safety
briefings.
15. Vehicle Parking And Access
Roads
Requirement: Vehicle access and
parking is safe.
Checklist:
15.1 There is
provision for vehicle parking and access suitable for periods of maximum
use.
15.2 There is a defined hard standing and turning area for heavy
vehicles.
15.3 There is sign posting of campsite speed limits, access roads,
parking, and areas shared by vehicle and pedestrian traffic.
15.4 There is
unimpeded access at all times for emergency and campsite vehicles.
15.5
Access roads within the campsite that are used by groups, are properly
maintained.
16. Safety Briefing Of
Campers
Requirement: Campers are briefed
about safety and emergencies.
Checklist:
16.1 Arrangements are
in place for conducting a safety and emergency briefing for campers soon after
arrival.
16.2 A written camper briefing is prepared including the normal
rules and procedures, restricted areas and activities, and is displayed in a
prominent location.
16.3 The emergency management plan is available to user
groups as:
* an immediate response sheet and is displayed in prominent
locations
* a complete emergency management plan is available to group
leaders.
17. Supervision
And Care Of Campers Other Than In Activities
Requirement: Campsite staff responsibilities for the supervision
and care of campers are identified.
Checklist:
17.1 Procedures which
describe the scope and limitations of staff responsibilities for the supervision
of campers are drawn up for situations:
* where campsite staff have total
responsibility for the camping group
* where campers (for example school
groups) bring their own supervisors who have responsibility for the camping
group
* where supervision is shared between campsite staff and the group
leaders.
17.2 An area is provided for campers who are unwell.
17.3 There
are procedures for explaining who is responsible for
first-aid.
18. Specialised Activities Provided
By The Campsite
Requirement: Specialised
activities provided by the campsite are conducted in a safe
manner.
Checklist:
18.1 All the activities available at the campsite are listed and
specialised activities identified.
18.2 Written procedures are provided for
the conduct of specialised activities by campsite staff or user groups. The
procedures will conform to current industry practice.
18.3 There is evidence
that the specialised activity equipment meets industry standards or guidelines
and is appropriate for its intended use.
18.4 Contractors, if used, have
provided written procedures for the conduct of the activities for which they are
responsible.
19. Maintenance And Storage Of
Specialised Activity Equipment
Requirement:
Specialised activity equipment used by campers is properly maintained and
stored.
Checklist:
19.1 There are written procedures for the checking and maintenance
of specialised activity equipment.
19.2 Specialised activity equipment is
stored in a secure, safe and placarded area.
20. Safe Practices In The Use And
Maintenance Of Equipment
Requirement:
Electrical and mechanical equipment is properly maintained and safe to
use.
Checklist:
20.1 All electrical and mechanical equipment is listed and
specialised equipment is identified.
20.2 There are written procedures for
the maintenance of non-specialised electrical and mechanical equipment.
20.3
There are written procedures for the use and maintenance of all specialised
electrical and mechanical equipment.
21. Management Of
Hazards
Requirement: Hazards that threaten
the safety of campers, staff or property are identified and reduced or
removed.
Checklist:
21.1 The campsite provides evidence of an awareness of the
principles of the management of hazards and compliance with the requirements of
the occupational health and safety legislation or similar.
21.2 There is
written evidence of a thorough review of the campsite to identify all potential
hazards.
21.3 There is written evidence of a hazard reduction program with
priorities, planned action and timelines.
21.4 There is evidence of a
systematic, ongoing method for hazard identification and removal or
reduction.
22. Campsite Emergency Management
Plan
Requirement: An emergency management
plan for routine and non-routine incidents is endorsed by the emergency
services.
Checklist:
22.1 There is a list of contact numbers for emergency
services.
22.2 Camp users have access to phones for emergency use.
22.3
There are procedures for contacting the emergency services.
22.4 There is a
map showing the exact location of the campsite to allow adequate verbal
description to be given to emergency services.
22.5 There is a list of
after-hours contact numbers for campsite staff and tradespeople.
22.6 An
audit of the site and surrounds has been undertaken to determine the scale and
nature of the potential routine and non-routine incidents.
22.7 There are
procedures in place for dealing with routine incidents, such as power failure,
loss of water, mechanical breakdown.
22.8 There are procedures in place for
dealing with non-routine incidents, including emergencies such as explosion,
storm, injury, and fire.
22.9 There is a site plan showing buildings,
facilities, parking areas, access roads, gas, electricity, water shut-off
points, location of first-aid kits, firefighting and other emergency equipment,
identification of evacuation assembly areas and alternative routes to those
areas. The site plan is displayed in prominent locations.
22.10 A program for
training and exercising of campsite staff in emergency procedures is in
operation.
22.11 A timetable is in place for reviewing the plan, particularly
after an emergency.
22.12 Procedures are in place for obtaining emergency
access to:
* contact information for each camper's parent, guardian or next
of kin
* information about relevant camper health history.
22.13
Procedures are in place for ensuring campers under 18 years of age have the
signed consent of a parent or guardian authorising participation in the camp,
its associated activities and provision of emergency medical, hospital and
ambulance services.
22.14 The emergency management plan shall be endorsed by
the appropriate emergency services.
23. Accreditation Site Inspection
Requirement: The campsite has been visited by an accreditation
consultant and conforms to the requirements of the accreditation program, as
amended from time to time by the national accreditation
body.
Checklist:
23.1 There is evidence from visual inspection of site and from
auditing of the folder that the campsite meets the requirements of the
accreditation program.
23.2 There is evidence that the campsite operator is
committed to accreditation and understands and accepts the intent of the
accreditation program.